E-Mail Server Management

E-Mail Server Management with Pinnacle Specialists

As we Pinnacle Specialists know, email is how important and critical to the success of your business. You use email every day to stay in touch with your very own customers, colleagues, contractors – practically everyone who supports your business. Hence, it’s important that your business email is always available. We do provider Email server management services and we will make sure that your emails online at anytime.

How does the Mail Servers Works?

Every email server that lets you send and receive email with a local mail client has three separate software components:

MTA (Mail Transfer Agent ) : The Mail Transfer Agent relays mail between your email server and the wider Internet, whether it’s delivering an outside email to one of your users, or sending an email from one of your users. Also, the accepted incoming mail gets added to the MTA’s queue on the server.

MDA (Mail Delivery Agent): The Mail Delivery Agent takes mail from the MTA’s queue and saves it to individual mailboxes on your email server.

IMAP/POP3 Server: Manages users and their mailboxes as they check their email over IMAP/POP3 connections.

IMAP and POP3 Servers:

An IMAP or POP3 server handles connections from incoming IMAP or POP3 clients like Microsoft Outlook and Apple Mail. The server manages client access to the mailboxes and raw mail files so that the email is displayed in a modern way.

Most servers and clients support both IMAP and POP3. POP3 clients connect to the server at specified intervals and download all of a user’s messages without leaving copies on the server by default. POP3 was developed when most people used only one device to access one email account. IMAP is a newer protocol designed for multi-device users. IMAP clients stay continuously connected to the server and IMAP mailboxes mirror the mailboxes on your server. IMAP and POP3 both have secure versions (IMAPS and SSL-POP) which use SSL encryption for mail transfer. Always use the secure version whenever possible.

Spam and Virus Protection:

There are also other few scenarios where your server could be sending spam. If your server or the installed application are hacked or infected, or if a user’s account is compromised, or if the emails you send are getting marked as spam by recipients. The best way to stay on top of outgoing spam is to keep an eye on your outgoing mail logs and pay attention to bounce-back errors. In case of any such issues, our support engineer will look into this matter and resolve it ASAP.

Incoming spam emails can also be a big problem. Our spam filters help you to deal with spam sent to your own users. They let you filter incoming messages based on origin, content, etc. Some spam contains viruses, which can cause more serious damage to recipient.